DuaCam
Support
If something in DuaCam is not working as expected, send a quick note and we will do our best to help. Clear details make it much easier to troubleshoot fast.
Contact Support
Email glt@gallantguo.com with a short description of the issue, what you were trying to do, and what happened instead.
What to Include
- Your app version
- Your iPhone model
- Your iOS version
- A short description of the problem
- Steps that reliably reproduce the issue, if you know them
- A screenshot or screen recording, if it helps explain the problem
Common Topics
- Camera permission problems
- Saving to the iOS Photos library
- Importing an image for editing
- Presets, edits, or gallery behavior that seems wrong
Response Expectation
Support is handled by a small independent developer workflow, so response times can vary. A concise report with useful details usually gets the fastest answer.